Here are a few Frequently Asked Questions. If you don't see yours listed, please feel free to contact us at email@example.com
WHAT HAPPENS AT THE TRACK LEVEL AUDITION?
You will attend your first class as usual and the class level will be audited.
HOW DO I CHANGE THE TRACK LEVEL I SIGNED UP FOR?
Since certain tracks fill up quickly, please try to pick the correct track level when you register. If you would like to change your track level, please contact us , but once a track is filled up, you won’t be able to move into that track.
ARE THERE ANY VOLUNTEER POSITIONS AVAILABLE?
Tim is in charge of volunteer staffing. Please email firstname.lastname@example.org for volunteer requests.
IS THERE HOUSING AVAILABLE?
The Silver Cloud Hotel gives us a discounted rate, and it is located in the heart of the workshop venues. Please refer to Housing information.
THIS IS MY FIRST TIME AT CAMP JITTERBUG. WHAT SHOULD I WEAR TO CLASSES?
Please wear dance shoes only to classes…we discourage wearing street shoes to class. You can wear any dance shoe or sneaker that you prefer, as long as it isn’t used on the street to respect the floors. Wear clothes that are comfortable to dance in. If you plan on taking an air steps class, do not wear any loose fitting jewelry or clothing that could get caught. Comfort is the key word here.
ARE THE VENUES WALKING DISTANCE?
The workshop venues and dances are ALL within walking distance of each other on Capital Hill.
CAN I VIDEOTAPE AT CAMP JITTERBUG?
We welcome people to videotape during the competitions and the Jump Session Show, but please do not use flashes since this may interfere with our competitors and performers. We do not allow videotaping during classes.
If you post footage of the event on YouTube, please include the CJ web page so others can know where to find more info on the event.
WHAT IS YOUR CANCELLATION POLICY?
There are No Refunds or Transfers except in a few rare circumstances that will be considered on a case by case basis. If you have to cancel for Camp Jitterbug, you will receive a full credit, in the amount that you paid, for future events. The credit is guaranteed for the following year only but will make exceptions to extend your credit on a case by case basis. Please contact us ahead of time to let us know and put "Credit for Camp Jitterbug " in the subject line. In the unlikely event that Camp Jitterbug has to be canceled you will receive a full refund or credit in the amount of your registrations fees only. In the case of a Force Majeure, (a catastrophic, unavoidable or extraordinary accident or event) credit will be given for future use.
WHAT IF I LOSE MY WRISTBAND?
It is your responsibility to keep your wristband on throughout the entire weekend. If you lose or misplace it, you will have to repurchase a full pass to the camp. If your wristband needs to be replaced, we are happy to do so as long as you bring the original wristband.